Free delivery on orders over €100
All orders below €100 include a calculated shipping fee shown at checkout.
Delivery times
How long will it take?
Portugal Mainland
72h
After dispatch — delivered within 3 business days.
Madeira & Azores Islands
5–9
Working days after dispatch for all island deliveries.
Deliveries take place during working hours on weekdays. Exact delivery times may vary due to factors outside Fine Taste's control.
Shipping costs
How is the cost calculated?
Packaging cost
Each order includes a packaging fee to ensure your bottles arrive safely and beautifully presented.
Weight-based transport
Transport cost depends on the total weight of your order and your delivery destination.
Simulated at checkout
Add products to your cart and enter your address — the exact shipping cost is calculated automatically before payment.
What happens after dispatch
Tracking your delivery
1
Order confirmed & processed
Once payment is received, your order is packed and prepared for dispatch. A confirmation email with all details is sent to you.
2
Dispatched with specialist courier
Fine Taste works exclusively with specialist couriers experienced in handling wine and fragile goods safely.
3
Delivery attempt at your address
The courier will attempt delivery at the address you provided. If you're not home, a notice is left in your letterbox with collection instructions.
4
Inspect your parcel upon arrival
Always check your parcel at the time of delivery. If it appears damaged, return it to the courier immediately and contact Fine Taste.
Returns & issues
Something not right?
Damaged on arrival
Return to the courier immediately, note the reason on the delivery slip, and contact Fine Taste right away.
Wrong or defective item
Report within 14 days by email. Fine Taste covers all return shipping costs for errors or confirmed defects.
Returns policy
You have 14 days to return any product in its original condition, with original packaging and proof of purchase.
Refunds
Refunds are processed via your original payment method once goods are received and inspected at our warehouse.
When reporting an issue, always include your order number and attach photos of the packaging and all items as received at: geral@finetaste.pt
